That, almost human, face belongs to me... Ste. I am the owner, customer service advisor and the only repair technician of Red Wolf Repairs.
I am the person who makes all the decisions, answers the phone, text, email and Facebook messages. As well as the person who comes to fix your devices. You will be dealing with The Boss.
Being almost human means I have a personality and a sense of humor. I'm not telling if either of those traits are good or bad. But it does mean that this is a personal service. There's always respect, a business that doesn't respect their customers deserves to fail.
Born and raised in Teesside I often dream of escaping... But nowhere else would ever really feel like home. So when I win the lottery I'm having Alton Towers moved to Redcar.
When it comes down to it. I'm a local lad who's trying to make an honest living by helping people.
Red Wolf Repairs is a mobile phone and tablet repair service. But unlike other repair shops, this is a call out service operating from a custom fitted van. Gone are the days of having to leave work early or even leave the house.
Repairs are carried out in a van that's equipped for repairing your beloved devices. All we need is a place to park. There's even a comfy seat where you can watch the repair being done. That's something you hardly ever see in a shop.
The opening times are also designed to be more helpful, working till 8pm Monday - Friday. It's also possible that I'll work even later.
Only new high quality parts are used in our repairs. Forget about the so called AAA+ quality screens you see on ebay, all our standard iPhone LCD's are produced in the Tianma factory. We now have Premium Quality screens that match the brightness & colour temperature of the original Apple screen. We can offer 12 months warranty because we buy quality products. Not the cheapest low quality screens other shops use, then only offer 30 days warranty. But remember, warranty isn't insurance.
If you need other devices fixing, contact us. Even if I can't fix it, there's always the chance I know somewhere that can.
In the past I have been described as being brutally honest. It's the best way to be in my opinion. If there could be problems or difficulties in a repair, you will be told. That's far better than 'no problem, we'll fix that for you' only to find the device cannot be fixed.
With over 25 years experience with PC's, 17 years dealing with mobile phone problems, over 10 years repairing phones & tablets and a lifetime of taking electronic stuff apart. We are more than confident that we will be able to help you out with your tech problems.